Terms & Conditions

Effective Date: January 1, 2020
Welcome! These terms and conditions (“Terms”) outline the rules and regulations for using our website and booking wildlife travel adventures with Wild Wild Wanderer (“we,” “us,” or “our”). By accessing or using the website, you agree to be bound by these Terms.

Description of our Services 
Our website provides information and services towards wildlife travel experiences.

1. Booking and Payment Methods
• Reservation: All bookings are confirmed upon receipt of a 50% deposit and our written confirmation.
• Balance Payment: The remaining balance for your trip (after the deposit) must be paid in full 60 days before departure.
• Accepted Payment Methods:
○ Credit/Debit Cards: We accept major credit and debit cards, including Visa, MasterCard, American Express, and Discover
○ PayPal: Securely complete your transactions using your PayPal account.
○ Bank Transfers:
Beneficiary Bank Name: HDFC Bank
Beneficiary Name: M/S Wild Wild Wanderer
Beneficiary Savings A/c number: 50200074635600
IFSC Code: HDFC0000005

2. Tour Packages and Pricing
• Package Pricing: All tour package prices will be provided in INR or USD. Prices listed are per person and subject to change. We will notify you of any price changes before confirming your booking.
• Custom Tours: For custom or private tours, a personalised quote will be provided, and payment terms will be mutually agreed upon.

3. Cancellation and Refunds
• We understand that unexpected circumstances can arise. However, cancellations are subject to fees as outlined below:

Period before commencement of (as % of Invoice amount)
upto 120 days 25%
less than 120 days upto 60 days 35%
less than 60 days upto 30 days 50%
less than 30 days upto 15 days 75%
less than 15 days upto 3 days 90%
less than 3 days upto 0 days 100%

• Cancellation by Wild Wild Wanderer: In the rare case that we need to cancel your trip, we will provide a full refund or offer you an alternative trip of comparable value
• Refund will be credited to the customer’s bank account. within 15-30 days of cancellation. 

4. Late Arrival
• Late Arrival:Participants are responsible for arriving on time for scheduled tours. Late arrivals may result in the inability to join the tour, and refunds will not be provided.

5. Weather and Unforeseen Circumstances
• Weather-related Changes: Tours may be subject to changes or cancellations due to inclement weather. In such cases, we will make every effort to reschedule.
• Unforeseen Circumstances: In the event of unforeseen circumstances beyond our control (e.g., natural disasters, wildlife migration patterns), we reserve the right to modify or cancel tours. Reschedule options will be provided.

6. Changes to Itinerary
• We reserve the right to modify the itinerary due to unforeseen circumstances or in the best interest of safety. We will inform you of any significant changes beforehand.

7. Travel Insurance:
• We strongly recommend purchasing travel insurance to protect yourself against unforeseen circumstances such as trip cancellation, medical emergencies, or lost luggage.

8. Travel Documents
• It is your responsibility to ensure you have all valid travel documents, including passport, visas, and vaccinations, as required for your destination. We can provide general information, but you are responsible for meeting entry requirements.

9. Health and Safety
• You are responsible for your health and safety during the trip. We recommend consulting with a physician before embarking on any wildlife adventure, especially if you have any pre-existing medical conditions.
• You must follow all safety guidelines and instructions provided by our guides and local authorities.

10. Wildlife Encounters
• Wildlife is unpredictable. We will do our best to ensure safe and responsible wildlife viewing, but you acknowledge that there is inherent risk involved in encountering wild animals.

11. Limitation of Liability
• We act as a trip organizer and cannot be held liable for any injury, loss, or damage to persons or property arising from causes beyond our control, including acts of God, weather, wildlife encounters, political unrest, or mechanical failures.

12. Indemnification
• You agree to indemnify and hold us harmless from any claims, losses, or liabilities arising from your participation in our wildlife travel adventures.

13. User Conduct
• You agree to use our website and services for lawful purposes only and in a manner that does not infringe the rights of others.
•  You may not use our website to transmit any unauthorized advertising, promotional materials, junk mail, spam, or other forms of solicitation.

14. Intellectual Property
• All content on our website, including text, graphics, logos, images, and software, is the property of our company or our licensors and is protected by intellectual property laws.
• You may not use, reproduce, distribute, or display any portion of our website without prior written permission.

15. Security
• We prioritize the security of your payment information. Our website uses [SSL encryption/other security measures] to protect your sensitive data. Please refer to our Privacy Policy for information on how we collect, use, and disclose personal information.

16. Dispute Resolution
• Any disputes arising from these Terms will be settled through [dispute resolution method, e.g., mediation, arbitration].

17. Governing Law
• These Terms are governed by and construed in accordance with the laws of [jurisdiction].

18. Severability
• If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

19. Changes to Terms
• We reserve the right to modify or replace these Terms at any time. Your continued use of the website after any such changes constitutes acceptance of the new Terms.

20. Entire Agreement
• These Terms constitute the entire agreement between you and us regarding the use of our website and booking of wildlife travel adventures.

By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

If you have any questions or concerns about these Terms, please contact us at contact@wildwildwanderer.com.

Thank you for choosing Wild Wild Wanderer! We look forward to sharing an unforgettable wildlife experience with you.